Overview
The Next Generation Engagement Suite (NGES) is the only end-to-end solution in the pharmaceutical field that spans IaaS, PaaS, and SaaS. It provides intelligent and efficient management tools for pharmaceutical companies to cope with the rapidly changing pharmaceutical market, reduce costs, increase efficiency, and promote and reach customers accurately. At the same time, it breaks the limitations of space and pandemics by reaching more customers through remote meetings and online multi-channel marketing.
价值与优势
Value and Advantages
IaaS+PaaS+SaaS全自研
极大地提升自主可控性，确保每一个技术环节都能合法合规。对于客户来说，权益更容易得到保障，出现任何问题可以直接跟腾讯一家沟通
联合腾讯生态产品
整合腾讯生态产品（企业微信、腾讯会议等），连接B端与C端用户，打造药企数字化工作台
用户体验优秀
将腾讯C端的产品理念融入B端产品，提升产品体验， 真正帮助代表提升工作效率
全场景安全防护
依托腾讯安全团队，提供覆盖IaaS、PaaS、SaaS等纵深的安全堆栈，基于腾讯DevSecOps整体解决方案，安全工作贯穿整个产品开发生命周期，确保环境安全、业务安全、数据安全
Solution Architecture
方案架构
The Next Generation Engagement Suite (NGES) is the only end-to-end solution in the pharmaceutical field that spans IaaS, PaaS, and SaaS. It provides intelligent and efficient management tools for pharmaceutical companies to cope with the rapidly changing pharmaceutical market, reduce costs, increase efficiency, and promote and reach customers accurately. At the same time, it breaks the limitations of space and pandemics by reaching more customers through remote meetings and online multi-channel marketing.
Application Scenarios
应用场景
NEGS CRM
NGES Customer Relationship Management (NGES CRM) supports the traditional doctor customer management needs of pharmaceutical companies, helping them to conduct academic communication more accurately and effectively. NGES CRM not only covers the basic capabilities of customer relationship management but also highlights the concept of team collaboration, enabling multiple teams to collaborate and manage customer interactions and feedback information around the same doctor, breaking down departmental walls and making management more efficient.
NGES Events
NGES Events is based on Tencent Meeting to achieve widespread and in-depth reach of doctor users, creating user insights. NGES Events covers the entire process management of meetings, supports different scenarios such as large and small meetings, and can also meet needs such as ordering meals and cars. At the same time, we have a deep cooperation with Tencent Meeting and focus on building a full-process solution for online meetings, including meeting invitations before the meeting, attendance confirmation, real-time statistics of attendance duration during the meeting, compliant use of the database, and data analysis after the meeting.
NGES MCM
Multi-Channel Marketing (MCM) is a marketing tool for pharmaceutical companies based on WeChat mini-programs. MCM is based on the WeChat ecosystem for multi-channel marketing, including mini-programs, public accounts, and enterprise WeChat, helping pharmaceutical companies build a one-stop multi-channel marketing management platform.
